1. General

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This website is owned and operated by AP atelier. These Terms set forth the terms and conditions under which you may use our website and services as offered by us. By accessing or using the website of our service, you approve that you have read, understood, and agree to be bound by these Terms.

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2. Terms of Purchase

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When buying an item, you agree that: (i) you are responsible for reading the full item listing before making a commitment to buy it: (ii) you enter into a legally binding contract to purchase an item when you commit to buy an item and you complete the check-out payment process.

The prices we charge for our products are listed on the website. We reserve the right to change our prices for products displayed at any time, and to correct pricing errors that may inadvertently occur. Additional information about pricing and sales tax is available on the payments page.

3. Return, Exchange and Refund policy

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Due to hygiene and safety reasons, we do not accept returns on opened or used products unless they are defective or damaged upon arrival.

If you receive a defective or damaged product, please contact us at info@apatelier.co.uk  within 7 days of receipt with the following information:

• Order number

• Photos of the damaged or defective item

• A brief description of the issue

We will review your claim and, if approved, offer a replacement or refund.

A full refund, excluding the shipping fee, will be made to the card used to purchase the product(s) within 7 days of receiving your returned package.

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4. Retention of Right to Change Offering

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We may, without prior notice, change the product(s) available in our online store; change the design of the product(s) and its ingredients; or stop providing the product(s). 

5. Ownership of Intellectual Property, Copyrights and Logos 

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The Service and all materials therein or transferred thereby, including, without limitation, software, images, text, graphics, logos, patents, trademarks, service marks, copyrights, photographs, audio, videos, music and all Intellectual Property Rights related thereto, are the exclusive property of AP atelier. Except as explicitly provided herein, nothing in these Terms shall be deemed to create a license in or under any such Intellectual Property Rights, and you agree not to sell, license, rent, modify, distribute, copy, reproduce, transmit, publicly display, publicly perform, publish, adapt, edit or create derivative works thereof.

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7. Right to Suspend or Cancel User Account

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We may permanently or temporarily terminate or suspend your access to the service without notice and liability for any reason, including if in our sole determination you violate any provision of these Terms or any applicable law or regulations. You may discontinue use and request to cancel your account and/or any services at any time. Notwithstanding anything to the contrary in the foregoing, with respect to automatically-renewed subscriptions to paid services, such subscriptions will be discontinued only upon the expiration of the respective period for which you have already made payment

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8. Indemnification

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You agree to indemnify and hold AP atelier harmless from any demands, loss, liability, claims or expenses (including attorneys’ fees), made against them by any third party due to, or arising out of, or in connection with your use of the website or any of the services offered on the website.

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9. Limitation of Liability

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9.1 AP atelier does not guarantee that the customer's use of services will be without error, secure, timely and disruption free.

9.2 The buyer/user when using services agrees to do so at their own risk. 

9.3 The buyer/user understands that the goods contain natural ingredients and each product will have an ingredient list available to view and it is their responsibility to check in case of any allergies or skin conditions. Any queries regarding ingredients should be emailed to info@apatelier.co.uk and the buy/user should seek advice of a health professional (GP) in case of any concerns before purchasing.

9.4 The buyer/user understands that AP atelier cannot be held liable for any injury if one arises through the use of these products. The consumer understands that they do so at their own risk and that it must be handled very carefully especially in wet and slippery conditions.

9.5 AP atelier will not be liable for any injury, loss, claim, or damages of any sort such as but not limited to any direct, indirect, incidental, punitive, special, or consequential damages of any kind including, without limitation to lost profits, revenue, savings, data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, which arises from the buyers/users use of any of the service or any products obtained using the service, or for any other claim related in any way to the buyers/users use of AP atelier’s service or our products, including, and not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred because of the use of the service or any content (or product) posted, transferred, or otherwise made acquirable via the service, even if advised of their possibility. 

9.6 Some jurisdictions/countries do not allow the full exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, AP atelier’s liability will be limited to the maximum extent permitted by the country’s law.

9.7 While AP atelier aims to fulfill a high standard of consumer and goods satisfaction, the buyer/user understands that this is not a guarantee nor promise and will not be held responsible for fulfilling customer expectations and user enjoyment.

 

10. Right to Change and Modify Terms

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We reserve the right to modify these terms from time to time at our sole discretion. Therefore, you should review these pages periodically. When we change the Terms in a material manner, we will notify you that material changes have been made to the Terms. Your continued use of the Website or our service after any such change constitutes your acceptance of the new Terms. If you do not agree to any of these terms or any future version of the Terms, do not use or access (or continue to access) the website or the service.

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11. Governing Laws

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11. 1 These Terms, the rights and remedies provided hereunder, and any and all claims and disputes related hereto and/or to the services, shall be governed by, construed under and enforced in all respects solely and exclusively in accordance with the laws of the United Kingdom.

11.2 These Terms and Conditions are in line with the following laws but not limited to, within the United Kingdom and more information can be provided within the legislations:

(i) The Consumer Rights Act 2015
(ii) The Supply of Goods and Services Act 1994 as amended

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12. Customer support details & contact info

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If you have any questions about these Terms & Conditions, require assistance with your order, or have any questions relating to our product(s), you can contact us through the following channels:

Email: info@yourcompany.com
Website Contact Form: www.apatelier.co.uk/contact

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We will strive to respond to all enquiries within 2 business days. Please note that response times may vary during peak periods or holidays.